Customer Service Representative- Mandarin (Sign on Bonus)

Customer Service Representative – Mandarin (Sign on Bonus)

Requirements

• Proficiency in Mandarin (spoken and written) and English .
• Previous experience in customer service or call center environment is an advantage, but fresh graduates are welcome to apply.
• Strong communication and problem‑solving skills.
• Ability to handle multiple tasks and work under pressure.
• Flexibility to work on given shift.
• Willingness to work at the Penang site.

Responsibilities

We are seeking enthusiastic and customer‑focused individuals to join our team as Customer Service Representatives (Mandarin‑speaking). In this role, you will be the first point of contact for our customers, delivering exceptional service through email, live chat, and phone calls. You will be responsible for handling inquiries, resolving issues, and ensuring a positive customer experience.

Key Responsibilities...