Job Description
Description
We are looking for a dedicated Customer Service Representative to join our team in Matthews, North Carolina. This is a Contract to permanent position within the high-tech pharmaceutical and biotech industry. The ideal candidate will excel at providing exceptional customer service while managing inbound and outbound calls, domestic and international customer order processing, and maintaining strong attention to detail. This role offers an opportunity to grow professionally in a dynamic and supportive environment.
Responsibilities:
• Respond promptly to customer inquiries and provide accurate solutions through phone and email communication.
• Handle inbound and outbound calls professionally, ensuring customer satisfaction and timely resolution of issues.
• Process customer orders with precision, verifying details to ensure accuracy and compliance.
• Maintain detailed records of customer interactions and transactions using...
We are looking for a dedicated Customer Service Representative to join our team in Matthews, North Carolina. This is a Contract to permanent position within the high-tech pharmaceutical and biotech industry. The ideal candidate will excel at providing exceptional customer service while managing inbound and outbound calls, domestic and international customer order processing, and maintaining strong attention to detail. This role offers an opportunity to grow professionally in a dynamic and supportive environment.
Responsibilities:
• Respond promptly to customer inquiries and provide accurate solutions through phone and email communication.
• Handle inbound and outbound calls professionally, ensuring customer satisfaction and timely resolution of issues.
• Process customer orders with precision, verifying details to ensure accuracy and compliance.
• Maintain detailed records of customer interactions and transactions using...
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