Job Description
Description
We are looking for an experienced Customer Service Representative to join our team in Metairie, Louisiana. This is a short-term contract to permanent position offering an excellent opportunity for career growth. The ideal candidate will excel in handling customer inquiries, managing multiple tasks efficiently, and maintaining a positive demeanor in challenging situations.
Responsibilities:
• Respond to a high volume of incoming calls, averaging over 100 per day, while maintaining a courteous and empathetic approach.
• Upload and organize over 20 documents daily into customer files with accuracy and efficiency.
• Provide exceptional support to irate or distressed callers, ensuring their concerns are addressed with patience and care.
• Collaborate effectively with team members to ensure seamless communication and operations.
• Utilize Microsoft Office tools, including Word, to manage documentation and corresponde...
We are looking for an experienced Customer Service Representative to join our team in Metairie, Louisiana. This is a short-term contract to permanent position offering an excellent opportunity for career growth. The ideal candidate will excel in handling customer inquiries, managing multiple tasks efficiently, and maintaining a positive demeanor in challenging situations.
Responsibilities:
• Respond to a high volume of incoming calls, averaging over 100 per day, while maintaining a courteous and empathetic approach.
• Upload and organize over 20 documents daily into customer files with accuracy and efficiency.
• Provide exceptional support to irate or distressed callers, ensuring their concerns are addressed with patience and care.
• Collaborate effectively with team members to ensure seamless communication and operations.
• Utilize Microsoft Office tools, including Word, to manage documentation and corresponde...
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