Customer Service Representative

Job Title: Customer Service Representative (Remote)

Industry: Real Estate

Location: Remote (Mexico-based candidates only)

Position Summary:

We are seeking a proactive and customer-focused Customer Service Representative to support operations remotely from Mexico. This role is critical in managing customer communications, coordinating with internal teams, and ensuring a seamless experience for clients. The ideal candidate must be fluent in English, highly organized, and comfortable working with U.S.-based customers and teams.

Key Responsibilities:

Handle inbound and outbound customer calls, emails, and messages in English and Spanish Serve as the primary point of contact for customer inquiries, service requests, and follow-ups Schedule service appointments and coordinate with electricians and project teams Provide accurate informa...