Job Description
Customer Service Representative
Salary: £28,000 – £32,000
Location: On-site
Hours: Full-time, Monday to Friday
Contract: Permanent
About the Role
Our client, a well-established and fast-growing business within the precious metals sector, is seeking a Customer Service Representative to join their busy and customer-focused team.
Renowned for delivering exceptional customer service and holding consistently high customer review ratings, this organisation operates a market-leading online platform for buying and selling precious metals. This role is integral to supporting customers throughout their journey - from first enquiry through to delivery and ongoing aftercare.
You will be part of the frontline customer service function, providing professional support via telephone and email, ensuring a seamless and reassuring customer experience at every touchpoint.
Key Responsibilities
Handling customer enquiries via telephone and email <...
Salary: £28,000 – £32,000
Location: On-site
Hours: Full-time, Monday to Friday
Contract: Permanent
About the Role
Our client, a well-established and fast-growing business within the precious metals sector, is seeking a Customer Service Representative to join their busy and customer-focused team.
Renowned for delivering exceptional customer service and holding consistently high customer review ratings, this organisation operates a market-leading online platform for buying and selling precious metals. This role is integral to supporting customers throughout their journey - from first enquiry through to delivery and ongoing aftercare.
You will be part of the frontline customer service function, providing professional support via telephone and email, ensuring a seamless and reassuring customer experience at every touchpoint.
Key Responsibilities
Handling customer enquiries via telephone and email <...
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