Customer Service Representative

TP is hiring for fresher. We have excellent opportunity for fresher (Graduate/ Undergraduate)

Job Title: Chat Support Executive / Chat Support Representative

Job Summary:

We’re looking for a customer-focused Chat Support Representative to assist customers through live chat and messaging platforms. The ideal candidate communicates clearly, solves problems efficiently, and delivers a positive customer experience—without phone calls.

Key Responsibilities:

• Respond to customer inquiries via live chat in a timely and professional manner
• Resolve product, service, or account-related issues accurately
• Provide clear information about products, services, and policies
• Escalate complex issues to the appropriate team when needed
• Maintain detailed and accurate chat records
• Meet response time, quality, and customer satisfaction targets
• Follo...