Job Description
Job Title: Chat Support Executive
Location: Mohali, Punjab (Work from Office)
Position Summary
We are seeking professional Chat Support Executives to manage customer inquiries through digital chat platforms. The primary objective is to resolve customer concerns efficiently while maintaining high standards of accuracy and service quality.
Key Responsibilities
- Customer Support: Respond to and resolve customer queries via chat in a professional manner.
- Information Management: Provide accurate details regarding services and document all interactions clearly.
- Performance Standards: Meet established targets for customer satisfaction and service quality.
- Operational Adherence: Comply with assigned shift schedules and company policies.
Candidate Requirements
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