Customer Service Representative

Job Description Job Description LAMCO Slings & Rigging, Inc., is a family owned manufacturer and distributor of overhead lifting products for the industrial, construction, utilities and transportation markets. We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your ability to communicate effectively and resolve customer inquiries will be essential in maintaining our high standards of client satisfaction. If you have a passion for helping others and possess strong interpersonal skills, we would love to hear from you. Responsibilities Respond promptly to customer inquiries via phone, in person, and email, ensuring a positive experience. Provide accurate information regarding products and services, assisting customers with their needs. Handle customer complaints with empathy and professionalism, working towards effective resolutions. M...