Customer Service Representative

Customer Service Representative

Vortex Freight Systems is a third party logistics (TPL) company that focuses on delivering customized supply chain solutions for organizations with operations in Canada, USA and Mexico.

We are a modern, entrepreneurial organization that values people and service. As we continue to expand our operations and service offerings, we are excited to welcome a new member to our team, focused on building and developing the best team in the industry.

Job Overview:

The Customer Service Representative is responsible for managing the daily operational flow between the Customer Service Team, Laredo Terminals, and the Operations Team.

The primary objective is to ensure that any issues—such as damages, delays, mixed freight, or
discrepancies—are resolved promptly and effectively to maintain smooth internal operations. This enables the Customer Service Team to communicate accurate, timely updates to customers and maintain ...