Job Description

Customer Service Representative 



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We are looking for a Customer Service Rep that specializes in a strong customer-facing background combined with advanced Excel skills to manage complex order data, analyze trends, and support Sales/Customer Support activities in the Scotts Valley area! 



Job duties: 

  • Serve as the primary point of contact for customer buyers, handling inquiries related to product availability, order status, lead times, and logistics
  • Process and track sales orders, RMAs, and delivery schedules using ERP system
  • Maintain accurate customer records, pricing agreements, and shipment history
  • Maintain accurate customer records, pricing agreements, and shipment history

Pay: $32-$35

Schedule: Mon-Fr...

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