Job Description
Description We are looking for a motivated Customer Service Representative to join our team in Mount Prospect, Illinois. This contract to permanent position offers a dynamic opportunity to engage with clients, resolve inquiries, and ensure excellent service delivery. If you thrive in a fast-paced environment and have a passion for helping others, we encourage you to apply.
Responsibilities:
• Respond promptly to inbound calls and address customer inquiries with professionalism.
• Provide support for both inbound and outbound call operations.
• Manage email correspondence to resolve client questions and concerns effectively.
• Perform accurate data entry to maintain and update customer records.
• Process orders and ensure timely entry into the system.
• Schedule appointments and coordinate with clients as needed.
• Utilize Microsoft Excel and Word to complete administrative tasks efficiently.
• Collaborate with team members to improve customer service pr...
Responsibilities:
• Respond promptly to inbound calls and address customer inquiries with professionalism.
• Provide support for both inbound and outbound call operations.
• Manage email correspondence to resolve client questions and concerns effectively.
• Perform accurate data entry to maintain and update customer records.
• Process orders and ensure timely entry into the system.
• Schedule appointments and coordinate with clients as needed.
• Utilize Microsoft Excel and Word to complete administrative tasks efficiently.
• Collaborate with team members to improve customer service pr...
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