Job Description

Description We are looking for a skilled Customer Service Representative to join our team in New York, New York. This is a Contract to permanent position within the dynamic Real Estate & Property industry. The role requires a detail-oriented individual with excellent communication skills and the ability to handle customer inquiries professionally and efficiently.

Responsibilities:
• Respond to inbound and outbound customer calls, ensuring a positive and helpful experience.
• Address customer inquiries via email correspondence in a timely and accurate manner.
• Perform data entry tasks to maintain and update customer records accurately.
• Utilize Microsoft Excel and Word to manage and organize information effectively.
• Schedule appointments and coordinate with customers and internal teams.
• Process order entries while maintaining a high level of attention to detail.
• Apply call center and customer service expertise to resolve issues promptly.
• Use Ya...

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