Customer Service Representative

Job Summary The Customer Service Representative is a vital link between customers and the manufacturing organization, ensuring exceptional support and satisfaction. This role involves managing customer communications, processing orders, and addressing inquiries promptly and professionally. The CSR collaborates with internal teams to resolve product-related issues, ensuring accuracy, reliability, and a seamless customer experience. The ideal candidate is detail-oriented, with strong communication, problem-solving, and time management skills. By building trust-based relationships and fostering effective teamwork, the CSR contributes to high customer satisfaction and long-term business success. This role reflects the company's dedication to providing exceptional service and maintaining strong customer loyalty. Minimum Qualifications Education: High school diploma or GED Experience: Two years of Electronic Contract Manufacturing experience preferred. Familiarity with CRM and ERP systems (e...