Customer Service Representative

Job Title: Customer Service Representative

Department: Customer Support

Location: Sector 98, Noida

Job Type: Full-time

Shift: US Shift (Rotational) PST Time

Start Date: January 19, 2026

Job Summary:

We are looking for highly skilled Customer Service Executives with proven experience in International BPO environments, specifically handling U.S.-based customers. The ideal candidate must possess excellent English communication skills and a strong customer-centric mindset to deliver high-quality service in line with client expectations.

Key Responsibilities:

• Handle inbound and/or outbound customer interactions for U.S.-based clients via voice.

• Deliver exceptional customer service by resolving queries, complaints, and requests efficiently.

• Adh...