Job Description

Description
Our team is seeking a dedicated Customer Service Representative for a long-term contract opportunity in North Canton, Ohio. In this role, you will be a key driver of exceptional customer experiences and efficient shipping operations, handling both domestic and international logistics. If you are detail-oriented, communicate effectively, and possess strong organizational skills, we encourage you to apply.

Responsibilities:

+ Prepare, process, and monitor domestic and international shipments to ensure on-time delivery.

+ Coordinate with shipping carriers, freight forwarders, and customs brokers to facilitate logistics operations.

+ Generate shipping labels, commercial invoices, and customs documentation in compliance with regulations.

+ Track shipments and resolve delivery issues promptly, minimizing operational disruptions.

+ Maintain current shipping logs and ensure adherence to international shipping standards.
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