Job Description
Description
We are seeking an experienced Customer Service Representative for a contract-to-permanent opportunity within the manufacturing sector. This position offers the chance to work in a dynamic environment alongside collaborative colleagues focused on delivering outstanding customer experiences.
Key Responsibilities:
+ Accurately provide price and delivery quotations, enter customer orders, and manage schedule adjustments.
+ Monitor assigned customer accounts, including demand forecasting, order expediting, and ongoing account detail maintenance.
+ Work in partnership with sales, supply chain, and manufacturing teams to address delivery performance concerns and ensure seamless fulfillment.
+ Maintain a high level of product and account knowledge through regular training and hands-on management.
+ Communicate commercial terms and product details confidently with customers and sales teams.
+ Proactively manage order...
We are seeking an experienced Customer Service Representative for a contract-to-permanent opportunity within the manufacturing sector. This position offers the chance to work in a dynamic environment alongside collaborative colleagues focused on delivering outstanding customer experiences.
Key Responsibilities:
+ Accurately provide price and delivery quotations, enter customer orders, and manage schedule adjustments.
+ Monitor assigned customer accounts, including demand forecasting, order expediting, and ongoing account detail maintenance.
+ Work in partnership with sales, supply chain, and manufacturing teams to address delivery performance concerns and ensure seamless fulfillment.
+ Maintain a high level of product and account knowledge through regular training and hands-on management.
+ Communicate commercial terms and product details confidently with customers and sales teams.
+ Proactively manage order...
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