Customer Service Representative

• Temporary contract of 3 6 months
• Competitive Salary

This organisation is a respected company who are committed to delivering top quality service and fostering a supportive and professional work environment for their employees.

• Respond to customer enquiries and provide accurate information about products and services.
• Handle and resolve customer complaints in a professional manner.
• Maintain and update customer records accurately in the system.
• Coordinate with internal teams to ensure customer requirements are met efficiently.
• Process customer orders, returns, and exchanges as needed.
• Monitor and manage communication channels, including phone and email.
• Provide administrative support to the team and assist with daily operations.
• Contribute to continuous improvement initiatives to enhance customer satisfaction.