Customer Service Representative ONSITE

Customer Service Representative ONSITE Pay Rate: $14/hr W2 Contract through April 2024 Location: Onsite - 503 Carr Road Wilmington DE 19809 Job Summary: Entry level, responding to customer requests needing duplicate 1099s Job Description: Pension Customer Service Representative: you will be responsible for providing personalized and professional service to participants of over 630 Pension Plans in response to incoming inquiries related to their 1099 tax forms. This may include updating addresses, mailing, emailing, or faxing duplicate copies of annuitants 1099 tax form. Respond positively to participant incoming calls, providing a high level of service and quality that exceeds customer expectation. Provide necessary and appropriate assistance in the completion of the 1099 request both phone and mail. Coordinate duties and tasks by effective prioritization of responsibilities and time management. What we are looking for: Attention to detail and accuracy Excellent written and oral commun...