Customer Service Representative

Customer Service Specialist – Job Description We are seeking a dedicated and detail-oriented Customer Service Specialist to join our team.

In this role, you will be responsible for supporting customers by processing orders, handling inquiries, and ensuring seamless customer experience across multiple communication channels, including telephone, email, and fax.

The ideal candidate will demonstrate exceptional attention to detail, strong organizational skills, and a commitment to delivering outstanding service.

Key Responsibilities · Respond promptly and professionally to inbound customer service calls, providing excellent support and solutions. · Make outbound follow-up calls to customers as needed to ensure satisfaction and resolve outstanding issues. · Accurately process customer orders and maintain precise records. · Address customer questions and inquiries with speed, accuracy, and professionalism. · Continuously expand...