Customer Service Representative (Outbound call focused) - LATAM

Customer Service Representative (Outbound call focused) – LATAM

We’re looking for a friendly, organized, and proactive Customer Service Representative who enjoys helping customers and managing multiple communication channels. The role consists of 30–40% outbound calls and 60–70% email and administrative support.

Location: Remote – EST schedule
Schedule: Full‑time, Monday–Friday, 8:30 AM–5:00 PM (EST)
Type: Independent Contractor

About the Opportunity

Our client is a well‑established home services company that has been serving customers for over 90 years. They provide essential heating, cooling, and plumbing services to residential and commercial customers across multiple states and value responsive, quality service. Their membership program rewards loyal customers.

Key Responsibilities

• Make 100+ outbound calls daily to existing customers and membership program members to schedule or confir...