Customer service representative

Elevate Your Career in Concord! Are you a detail-oriented professional with a passion for delivering exceptional service? Join our Clients dynamic team as a Customer Service Representative. In this pivotal role, you aren't just entering orders; you are a strategic partner to our Clients sales teams and a primary liaison for their valued customers. They offer a supportive, growth-focused environment where your precision and communication skills directly contribute to our collective success. Your Impact & Opportunities Architect Seamless Transactions: Accurately process orders, quotes, and returns within our ERP system, ensuring every customer interaction is documented with precision. Drive Operational Excellence: Monitor shipment dates and generate reports to ensure timely delivery and maintain impeccable service standards. Build Influential Relationships: Cultivate strong partnerships with customers, manufacturing partners, and internal teams to resolve queries and recommend tailored s...