Job Description
Culligan is currently seeking individuals experienced in customer-focused positions to act as Customer Service Representatives. The customer service representative works directly with customers to fulfill orders, resolve problems, and attend to related needs. The goal of this position is to supply a superior level of service that exceeds the customers’ expectations.
Job Responsibilities:
Extensive problem-solving, order processing, and performing standard maintenance of current customer accounts.Following company protocols, policies, and goals while acting on opportunities to optimize the efficiency of the department.Providing proactive sales support to assign customer accounts by developing close relationships with the customer base and inside sales teams.Answer customer inquiries on the telephone.Schedule service and delivery orders. Coordinate schedules with the service/operations manager. Bill service, delivery, an...
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