Job Description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience

  • Strong computer, typing and 10-key skills

  • Experience with Microsoft Office

  • Available to work a variety of shifts, including days, evenings, nights and weekends
  • Preferred qualifications:

  • Transportation experience

  • Excellent verbal and written communication skills
  • About the Customer Service Representative job


    Pay, benefits and more:

  • Pay starts at $21.46
  • Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week
  • What you’ll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements

  • Recognize and resolve documentation errors

  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff dis...
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