Job Description
Description We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Pasadena, California. In this Contract to permanent position, you will play a key role in ensuring customer satisfaction by managing inquiries, processing orders, and maintaining accurate records. This role requires strong communication skills, exceptional attention to detail, and the ability to thrive in a fast-paced environment.
Responsibilities:
• Enter and update customer information in the database with precision and accuracy.
• Process customer orders and ensure timely fulfillment while addressing any discrepancies.
• Provide prompt assistance to customers and sales representatives with inquiries regarding orders, sizes, styles, and other issues.
• Collaborate with internal teams to address customer needs and resolve complaints effectively.
• Generate detailed reports and summaries of customer interactions and data for management review.
• ...
Responsibilities:
• Enter and update customer information in the database with precision and accuracy.
• Process customer orders and ensure timely fulfillment while addressing any discrepancies.
• Provide prompt assistance to customers and sales representatives with inquiries regarding orders, sizes, styles, and other issues.
• Collaborate with internal teams to address customer needs and resolve complaints effectively.
• Generate detailed reports and summaries of customer interactions and data for management review.
• ...
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