Job Description

We are seeking a Customer Service Representative to support global clients via email, chat, and phone. You will handle technical escalations, collaborate with R&D, and provide on-site training to overseas agents. Key duties include optimizing workflows and enhancing service efficiency.



Candidates must hold a Bachelor’s degree and possess at least one year of on-site support experience, preferably in the security industry. Full English proficiency is required. If you are a proactive problem-solver ready to drive results, join our team.

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