Customer Service Representative

• Permanent position based in Erskine Park
• Supportive and collaborate team

This is an opportunity to join a well-established organisation in the Media and manufacturing industry. They are known for their strong commitment to delivering high-quality services and maintaining long-term partnerships with their clients.

• Respond to customer inquiries promptly and professionally via phone or email.
• Provide accurate information and solutions to customer issues or concerns.
• Maintain and update customer records in the database.
• Collaborate with internal teams to ensure seamless order processing and service delivery.
• Identify opportunities for process improvements to enhance customer satisfaction.
• Support the team in achieving customer service targets and goals.

• Previous experience in a customer service role.
• Strong...