Job Description

Title: Warranty Service Technician (Customer Service)Location:Phoenix, AZEmployment Type:Full-Time / Permanent / OnsiteWho we areMattamy Homes is the largest privately owned homebuilder in North America, with 40-plus years of history across the United States and Canada. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In the U.S., Mattamy is represented in 11 markets – Charlotte, Dallas, Jacksonville, Naples, Orlando, Phoenix, Raleigh, Sarasota, Southeast Florida, Tampa and Tucson.What you’ll do
  • Perform new homeowner orientations and customer service
  • Develop a constructive and helpful working relationship with homeowner
  • 30 day and 11-month walk-throughs with Homeowners and work order follow up
  • Schedule and work with vendors and sub-contractors to complete warranty service work
  • Additional responsibilities to be discussed
    • What you bring
  • Prior experience in customer service/contractor management
  • St...

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