Job Description
Description We are looking for a dedicated Customer Service Representative to join our team in Plano, Texas. In this Contract to permanent position, you will play a vital role in building strong customer relationships, ensuring seamless service delivery, and addressing client needs effectively. This is an excellent opportunity to contribute to a collaborative and customer-focused environment.
Responsibilities:
• Build and maintain strong relationships with assigned customers by understanding their unique needs and preferences.
• Manage order processing, track shipments, and provide prompt updates to clients.
• Address customer concerns by offering personalized solutions and escalating complex issues as needed.
• Keep detailed and accurate records of customer interactions, transactions, and feedback.
• Provide product-related information, including nutritional details and compliance with food service regulations, to assist customers.
• Collaborate with sales, ...
Responsibilities:
• Build and maintain strong relationships with assigned customers by understanding their unique needs and preferences.
• Manage order processing, track shipments, and provide prompt updates to clients.
• Address customer concerns by offering personalized solutions and escalating complex issues as needed.
• Keep detailed and accurate records of customer interactions, transactions, and feedback.
• Provide product-related information, including nutritional details and compliance with food service regulations, to assist customers.
• Collaborate with sales, ...
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