Customer Service Representative

Porto, Portugal | On-site
Were hiring
German-speaking Customer Service Representatives
to join an international support team in
Porto
. This is a
full-time, on-site role
with a 24/7 rotational schedule.

Role Overview

• Provide high-quality customer support via multiple channels
• Resolve inquiries efficiently while maintaining service standards
• Work in a fast-paced, international environment
• Collaborate with a diverse, multilingual team

Ideal Candidate

• Comfortable with shift-based, 24/7 environments
• Strong communication and problem-solving skills
• Customer-oriented mindset
• Ready to work on-site in Porto

Working Schedule

• Monday to Sunday – 24/7 (rotative shifts)
• 2 rotating days off per week

• Night shift (22:00–07:00)

• Covered occasionally during the month

• Candidates must be comfortable with full ...