Customer Service Representative

Skills & Qualifications
- A bachelor's degree in any discipline (preferred).
- Exceptional communication and interpersonal skills, with the ability to build trust and rapport quickly.
- Proven track record of meeting or exceeding sales targets in a fast-paced environment.
- Proficiency in CRM tools and MS Office applications.
- A proactive attitude with the ability to thrive under pressure and adapt to changing priorities.
Responsibilities
- Manage inbound and outbound sales calls while consistently following up with leads across multiple communication channels to maintain a strong sales pipeline.
- Use a consultative sales approach to understand prospective students' educational and career goals and recommend suitable courses or programs, while clearly addressing queries related to curriculum, fees, and enrollment processes.
- Drive sales conversions by achieving or exceeding monthly enrollment targets through personalized engagement, effective communication...