Customer Service Representative - Producer Services

We are seeking a Producer Service Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!<br /> <br /> JOB SUMMARY<br /> The Producer Service Center Representative is responsible for addressing escalated customer service concerns, inquiries and activities. The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Producer Service Center Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of company products and systems.<br /> <br /> RESPONSIBILITIES<br /> Demonstrate consistent good quality and performance results.<br /> Provide consistent service that is customer focused and pr...