Job Description
Job Title: Customer Support Associate – International Voice Process
Location: Pune
Job Description:
We are hiring Customer Support Associates for an International Voice Process at our Pune location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.
Key Responsibilities:
Handle customer calls for international clients professionally and efficiently
Understand customer issues and provide accurate resolutions
Maintain high standards of communication and customer satisfaction
Adhere to process guidelines and quality parameters
Document customer interactions appropriately
Eligibility Criteria:
Undergraduate/Graduate freshers are eligible to apply
Graduates with experience in International Voice / BPO domain are also welcome
Excellent verbal communication skills in English
Customer-focused mindset and problem-solving abil...
Location: Pune
Job Description:
We are hiring Customer Support Associates for an International Voice Process at our Pune location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.
Key Responsibilities:
Handle customer calls for international clients professionally and efficiently
Understand customer issues and provide accurate resolutions
Maintain high standards of communication and customer satisfaction
Adhere to process guidelines and quality parameters
Document customer interactions appropriately
Eligibility Criteria:
Undergraduate/Graduate freshers are eligible to apply
Graduates with experience in International Voice / BPO domain are also welcome
Excellent verbal communication skills in English
Customer-focused mindset and problem-solving abil...
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