Job Description
Eaton’s Corporate Sector division is currently seeking a Customer Service Representative.
**What you’ll do**:
**Job Summary**
The analyst is responsible for supporting Customer Service, eCommerce, Marketing, Operations and Logistics teams. Responsibilities will include, but are not limited to; daily, weekly, and monthly KPI reporting and data analysis, creating weekly and monthly presentations for reporting out of metrics, updating customer service and agent scorecards, C3 administration, requesting new online agent user setups and other adhoc tasks as identified and assigned by the manager. Analysts are expected to be able to work independently as well as able to participate in a team
**Responsibilities**:
1. Interacts professionally with internal and external contacts.
2. Ensures timely data collection, maintenance, and analysis of daily, weekly and monthly Customer Service reports using SAP, Excel and Power BI.
3. Daily Customer Service related audits, including...
**What you’ll do**:
**Job Summary**
The analyst is responsible for supporting Customer Service, eCommerce, Marketing, Operations and Logistics teams. Responsibilities will include, but are not limited to; daily, weekly, and monthly KPI reporting and data analysis, creating weekly and monthly presentations for reporting out of metrics, updating customer service and agent scorecards, C3 administration, requesting new online agent user setups and other adhoc tasks as identified and assigned by the manager. Analysts are expected to be able to work independently as well as able to participate in a team
**Responsibilities**:
1. Interacts professionally with internal and external contacts.
2. Ensures timely data collection, maintenance, and analysis of daily, weekly and monthly Customer Service reports using SAP, Excel and Power BI.
3. Daily Customer Service related audits, including...
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