Customer Service Representative

As a **Customer Service Representative** at Kysor Warren, part of the global Epta Group, you will play a vital role in supporting our customers and ensuring their satisfaction. You’ll handle a variety of inbound customer inquiries, process orders, and coordinate solutions that reflect our commitment to service excellence.
**Your Journey**
We’re looking for someone who brings strong **attention to detail**, thrives in a **team-oriented environment**, and is **results-driven**.
**Qualifications**:
- High school diploma required; Bachelor’s degree preferred
- Minimum 1 year of experience in customer service or related field
- Strong interpersonal and communication skills
- Ability to manage multiple tasks, stay organized, and maintain accuracy under pressure
- Advanced problem-solving skills are a plus
- Proficiency in SAP and Excel
- Advanced English proficiency required
**Your Contribution**
In this role, you will:
- Accurately enter customer order...