Customer Service Representative

Bertram Solutions is excited to announce job openings for a Customer Service Representative. This role is designed for individuals who are passionate about providing outstanding customer support and are ready to take their career to the next level. We are looking for candidates who are eager to join our dynamic team and contribute to our mission of delivering exceptional service.

This is a Full-Time position based out of our Quincy office. As a Customer Service Representative at Bertram Solutions, you will play a crucial role in maintaining and enhancing our reputation for exemplary service.

Duties and Responsibilities

• Address customer inquiries and issues promptly, ensuring a high level of satisfaction.

• Maintain a thorough understanding of our products and services to provide accurate information to customers.

• Record and document interactions with customers for quality assurance purposes.

• Collaborate w...