Customer Service Representative

**Why join Aptiv?**
**YOUR ROLE**
As Customer Service Representative on our team, you will: In charge of monitoring the Delivery Status to the Customer for NA Plants in a centralized area. I use Red Flags to visualize Critical FG, detect discrepancies between Customer Releases and production Planning, and prevent Outbound Premium Shipping and Customer and delivery risks without proper escalation.
**In your daily job you will**:
- Customer Demand Analysis
- Release the covered coordinator
- Main coordinator for Customer updates (Single Point Contact)
- PF control / CR follow-up
- Portal's monitoring/follow-up
- Escalation process on delivery risks
- Idoc’s process follow-up
- ASN correct transmission follow-up
- Debits control & Follow up
- Enterprise operating system
- Customer service training process
- SAP
- ERP
**YOUR BACKGROUND**
Key skills and competencies for succeeding in this role are:
- Experience in the Customer service...