Job Description
Hendrick Luxury Collision CenterLocation: 5141 E. Independence Blvd, Charlotte, North Carolina 28212Addresses customer concerns Strives to resolve issues between customers and dealership (sales and service) Works closely with department managers to ensure customer satisfaction Follows up with customers through telephone and mailings prior to purchase Follows up with customers through telephone and mailings after purchase Follows up with customers through telephone and mailings after service Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required train...
Summary: Responsible for maintaining customer satisfaction throughout the dealership contributing to business development.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilities include the following:
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