Customer Service Representative

Greet and assist customers at the rental counter and over the phone

Provide clear, friendly, and efficient service

Support customers with questions, rental needs, and general inquiries

Assist with inside sales for products, services, and equipment rentals

Prepare and process rental and sales contracts

Handle equipment returns and close rental agreements

Look up equipment information through company systems

Assist with purchase order entry and tracking

Keep paperwork organized and up to date to ensure accurate and timely transactions

Assist with basic equipment servicing as required (training provided)