Customer Service Representative

Job Description

Your Impact:
As a Customer Service and Sales Representative, you’ll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people’s day! We’ll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You’ll field customer inquiries, identify the unique needs of each customer, match customers with products and services that meet their needs, exercise emotional intelligence and improve the overall customer experience!So, what does a day in life for a Customer Service and Sales Representative look like?• Communicate with customers through inbound calls and emails that have questions about the products and services offered• Identify customer needs through active listening to answer questions, assist with troubleshooting or make product recommendations based on the customers need• Take a consultative approach with customers who are experienc...