Customer Service Representative

Step into a meaningful role as a Customer Service Representative at Next Era Management Group in Riverview! Next Era Management Group, a Riverview-based sales and marketing firm, proudly partners with Frontier to deliver personalized residential customer support. We're seeking empathetic, solutions-driven Customer Service Representatives to serve as trusted client liaisons while fostering meaningful connections in a fast-paced, growth-focused environment. As a Customer Service Representative, you'll serve as the primary point of contact for Frontier residential customers, delivering exceptional support across our service portfolio. Through our structured training program, you'll develop expertise in Frontier's products and customer service protocols. Your role will involve actively listening to customer needs, providing accurate solutions, clearly explaining service features, and consistently upholding Frontier's reputation for outstanding customer experiences.