Job Description
**Job Description:**
The Customer Service Representative plays a key role in supporting our customers — from placing orders to resolving inquiries across every interaction channel. Your mission is to deliver an exceptional customer experience, both inbound and outbound, while ensuring a smooth, efficient and high-quality order-to-invoice process. In this role, you directly contribute to the success and objectives of Royal Canin.
**What are we looking for?**
+ Relevant administrative education orqualification.
+ Fluency in French and Dutch is essential — English is a strong plus.
+ 1–2 years’ experience in a similar role with a strong customer service focus.
+ Excellent communication andconflict-managementskills.
+ Strong attention to detail and solid organizational abilities.
+ Ability to perform under time pressure whilemaintainingqual...
The Customer Service Representative plays a key role in supporting our customers — from placing orders to resolving inquiries across every interaction channel. Your mission is to deliver an exceptional customer experience, both inbound and outbound, while ensuring a smooth, efficient and high-quality order-to-invoice process. In this role, you directly contribute to the success and objectives of Royal Canin.
**What are we looking for?**
+ Relevant administrative education orqualification.
+ Fluency in French and Dutch is essential — English is a strong plus.
+ 1–2 years’ experience in a similar role with a strong customer service focus.
+ Excellent communication andconflict-managementskills.
+ Strong attention to detail and solid organizational abilities.
+ Ability to perform under time pressure whilemaintainingqual...
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