Job Description
**Customer Service Representative - $24-$30/hr - based upon previous experience. Candidate MUST have experience working as a customer service representative in a manufacturing environment.**
**Mon-Fri**
**8am-430pm**
The Customer Service Representative is responsible for accurately processing and entering customer orders into the system. This role ensures customer satisfaction through effective communication, precise data entry, accurate pricing, timely shipping, and proactive follow-up, including order tracking and deduction/credit resolution.
Primary Responsibilities:
· Respond to all customer inquiries within 24 hours.
· Communicate client needs and agendas to colleagues and management, proactively identifying potential concerns regarding capabilities and customer requests.
· Process customer requests for price quotations, purchase orders, order modifications, adjustments, and cancellations from domestic and internation...
**Mon-Fri**
**8am-430pm**
The Customer Service Representative is responsible for accurately processing and entering customer orders into the system. This role ensures customer satisfaction through effective communication, precise data entry, accurate pricing, timely shipping, and proactive follow-up, including order tracking and deduction/credit resolution.
Primary Responsibilities:
· Respond to all customer inquiries within 24 hours.
· Communicate client needs and agendas to colleagues and management, proactively identifying potential concerns regarding capabilities and customer requests.
· Process customer requests for price quotations, purchase orders, order modifications, adjustments, and cancellations from domestic and internation...
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