Customer Service Representative (Sales)

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Job Description

Employee Recognition and Rewards

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training

Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave

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The Customer Service Sales Representative manages both inbound and outbound communications with customers, delivering exceptional service while actively driving sales. The role involves resolving customer inquiries and identifying opportunities to upsell or cross-sell products and services. The successful candidate will be skilled in building strong customer relationships, ensuring satisfaction, and contributing to the company’s revenue goals through sales efforts.

Key Responsibilities:

• Handle inbound and outbound calls professionally, addressing customer inquiries, providing accurate information, and resolving complaints or issues efficien...