Job Description
✨ Viewer Experience Advocate (Contract‑to‑Hire) ✨
Pay Rate: $17.75/hr
Location: San Antonio, TX (Onsite)
Schedule: Full-time, must be flexible
About the Role
In this role, you will be the friendly voice and problem-solving expert supporting viewers around the world. Your mission? Deliver exceptional service, elevate our brand, and ensure every viewer enjoys a smooth, magical streaming experience.
What You’ll Do
As a Viewer Experience Advocate, you will:
+ Assist viewers via phone and/or chat with account management, billing, content questions, and app navigation
+ ⭐ Recommend Streaming products during every interaction
+ ️ Use your technical knowledge of networks & common streaming devices to troubleshoot
+ Support multiple products, systems, and regions
+ Maintain an unwavering commitment to top-tier customer service
+ ➕ Perform other duties as assigned
This role is ideal for someone who enjoys h...
Pay Rate: $17.75/hr
Location: San Antonio, TX (Onsite)
Schedule: Full-time, must be flexible
About the Role
In this role, you will be the friendly voice and problem-solving expert supporting viewers around the world. Your mission? Deliver exceptional service, elevate our brand, and ensure every viewer enjoys a smooth, magical streaming experience.
What You’ll Do
As a Viewer Experience Advocate, you will:
+ Assist viewers via phone and/or chat with account management, billing, content questions, and app navigation
+ ⭐ Recommend Streaming products during every interaction
+ ️ Use your technical knowledge of networks & common streaming devices to troubleshoot
+ Support multiple products, systems, and regions
+ Maintain an unwavering commitment to top-tier customer service
+ ➕ Perform other duties as assigned
This role is ideal for someone who enjoys h...
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