Job Description
Description
We are looking for a dedicated Customer Service Representative to join our team. In this long-term contract position, you will play a pivotal role in ensuring smooth order processing, accurate data management, and outstanding customer support. This is an excellent opportunity to utilize your skills in a dynamic and collaborative environment.
Responsibilities:
• Manage end-to-end order processing, including invoicing, fulfillment, and inventory analysis.
• Identify and resolve issues in daily order operations, collaborating with other team members to ensure efficiency.
• Provide guidance and support to customer service representatives in completing their assigned tasks.
• Train team members on department processes and ensure adherence to established procedures.
• Suggest process improvements to management based on insights gained from customer interactions and order workflows.
• Oversee account and cust...
We are looking for a dedicated Customer Service Representative to join our team. In this long-term contract position, you will play a pivotal role in ensuring smooth order processing, accurate data management, and outstanding customer support. This is an excellent opportunity to utilize your skills in a dynamic and collaborative environment.
Responsibilities:
• Manage end-to-end order processing, including invoicing, fulfillment, and inventory analysis.
• Identify and resolve issues in daily order operations, collaborating with other team members to ensure efficiency.
• Provide guidance and support to customer service representatives in completing their assigned tasks.
• Train team members on department processes and ensure adherence to established procedures.
• Suggest process improvements to management based on insights gained from customer interactions and order workflows.
• Oversee account and cust...
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