Customer Service Representative

Overview

allnex creates coatings and products that protect the world for future generations. We are a global team of passionate people who care deeply about chemistry, quality, and the global impact of coatings. We are a multicultural team of more than 4,000 employees in four regions, serving customers in over 100 countries.

Position overview

allnex invites you to join us as a Customer Service Representative. In this role, you will manage customer orders, enquiries, and complaints with consistency, speed, and professionalism. The role also supports continuous improvement in service quality and process efficiency. This position supports customers in the Australia region and requires working hours aligned with the Australian timezone (5AM–3PM Malaysia time).

Responsibilities

• Handle customer interactions — manage orders, inquiries, and complaints promptly and professionally, aligned with Allnex’s service standards and policies.
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