Customer Service Representative

Handle a high volume of inbound calls with efficiency, professionalism, and a positive attitude.

Engage with customers by actively listening, addressing inquiries, and providing solutions in a friendly and customer-focused manner.

Manage multiple communication channels, including calls, emails, live chat, and social media platforms such as Facebook, Twitter, Instagram, and WhatsApp.

Deliver prompt and high-quality support, ensuring a seamless and satisfying customer experience.

Resolve customer issues accurately and thoroughly, prioritizing customer satisfaction and retention.

Maintain and update customer records in the system with precision and attention to detail.

Ensure compliance with data privacy policies while handling sensitive customer information.

Stay updated on products, services, and promotions to provide relevant and informed assistance.

Take on additional tasks as needed, contributing to team improvements and s...