Customer Service Representative

Job Responsibilities

• Ability to always remain professional and courteous with customers
• Verify customer information and process loans
• Evaluate and process loan applications
• Check cashing transactions after following verification procedures
• Communicate effectively with customers providing excellent customer service
• Provide customer with recommendations about short term financial needs
• Adhere to all company policies, procedures, and customer confidentiality requirements
• Create a positive, respectful, environment among peers, superiors, and customers

Some Of The Customer Service Representative Requirements

• Providing excellent communication and interpersonal skills
• Extreme attention to detail and ability to multitask
• Ability to work in a fast-paced environment and metric driven environment
• Contacting customers to assist getting their accounts on track
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