Job Description
Your Job
We are looking for a proactive and customer‑focused Customer Service Representative to be the main point of contact for all order‑fulfillment activities for assigned customer accounts. In this role, you will respond promptly to customer enquiries, coordinate post‑order activities, and ensure high standards of service delivery.
Our Team
You will join the Global Sales & Marketing Division, working closely with Sales Engineers, Quality, Finance, Supply Chain, IT, Product Managers, and multiple Molex entities. Externally, you will collaborate with customers, freight forwarders, and warehouse providers.
What You Will Do
Manage end‑to‑end order processing in SAP, ensuring accuracy and timely follow‑up on missing or incorrect information.
Coordinate customer requests related to order changes, including expedites, pull‑in/push‑out, and order adjustments.
Monitor order backlog and initiate proactive actions to meet customer requested dates, informing customers on s...
We are looking for a proactive and customer‑focused Customer Service Representative to be the main point of contact for all order‑fulfillment activities for assigned customer accounts. In this role, you will respond promptly to customer enquiries, coordinate post‑order activities, and ensure high standards of service delivery.
Our Team
You will join the Global Sales & Marketing Division, working closely with Sales Engineers, Quality, Finance, Supply Chain, IT, Product Managers, and multiple Molex entities. Externally, you will collaborate with customers, freight forwarders, and warehouse providers.
What You Will Do
Manage end‑to‑end order processing in SAP, ensuring accuracy and timely follow‑up on missing or incorrect information.
Coordinate customer requests related to order changes, including expedites, pull‑in/push‑out, and order adjustments.
Monitor order backlog and initiate proactive actions to meet customer requested dates, informing customers on s...
Apply for this Position
Ready to join Molex? Click the button below to submit your application.
Submit Application