Job Description

Job Description

ROLE/JOB SUMMARY/RESPONSIBILITIES

The TOMRA Customer Care Representative is the first point of contact for our customers and partners and is responsible for providing excellent customer service. This includes answering customer calls, dispatching technicians / contractors and ensuring thorough documentation of the work. The role will support with installation planning. This role will work to a roster where shifts can be any day of the week including public holidays.

SPECIFIC RESPONSIBILITIES, legal demands, internal or external demands and/or specific documents and procedures:

  • Answer calls from customer locations
  • Provide hotline technical support to customers and colleagues in the field
  • Address and resolve customer queries
  • Dispatch and interact with technicians, colleagues and partners visiting sites
  • Coordinate onsite maintenance and repairs
  • Investigate customer complaints

    • Apply for this Position

    Ready to join TOMRA? Click the button below to submit your application.

    Submit Application

    Job Details

    Location
    Singapore, Singapore, Singapore
    Job Type
    Full-time
    Category
    Information and Record Clerks
    Posted Date
    February 13, 2026
    Deadline
    March 25, 2026